Privacy policy

THE MÖNKY LAB respects your privacy and is committed to protecting your personal data. This policy explains what data we process, for what purpose, on what legal basis, with whom we share it and what rights you have, in accordance with Regulation (EU) 2016/679 (GDPR) and Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales (LOPDGDD).

1. Data controller

• Owner: Santiago Perfecto (sole trader — self-employed), operating under the trade name THE MÖNKY LAB
• NIF: Y6163607N
• Address: Carrer Turó de Monterols 13, 4º 3ª, 08006 Barcelona (Sarrià-Sant Gervasi)
• Phone and WhatsApp: +34 621 28 58 68
• Email: hola@themonkylab.agency

THE MÖNKY LAB is not required to appoint a Data Protection Officer. For any matter relating to your data, you can contact the email address indicated.

2. What data we process, for what purpose and on what legal basis

This website has a single form of its own, the Programa Web Profesional request form (/programa-web/), and does not automatically collect data for advertising purposes. We process personal data only in the following cases:

• Handling your enquiries. When you write to us by email, call us or contact us via WhatsApp, we process your name, your contact details (email or phone) and the content of your message, in order to handle your enquiry and, where applicable, prepare a proposal for you. Legal basis: your consent and the application of pre-contractual measures requested by you (art. 6.1.a and 6.1.b GDPR).
• Appointment booking. If you book an appointment, it is managed through Calendly. The data you provide (name, email and chosen time slot) is processed to schedule and confirm the meeting. Legal basis: your consent and pre-contractual measures (art. 6.1.a and 6.1.b GDPR).
• Programa Web Profesional request. If you fill in the form at /programa-web/, we process the data you give us (name, contact details and details of your business) to handle your request, assess whether the programme suits you and prepare a proposal for you. Legal basis: the application of pre-contractual measures requested by you (art. 6.1.b GDPR). That form has its own privacy policy, with full details.
• Management of the client relationship. If we engage services, we process the identifying, contact and billing data necessary to provide the service and comply with our obligations. Legal basis: the performance of the contract and compliance with legal obligations, in particular tax and accounting ones (art. 6.1.b and 6.1.c GDPR).
• Commercial communications. We will only send you commercial communications if you give us your express consent: by ticking the specific checkbox on the /programa-web/ form, which is optional and unticked, or by asking us in writing. They are emails about our services, up to 2 a month, always identified as advertising from THE MÖNKY LAB and with a way to unsubscribe in each one. You can unsubscribe whenever you like from any email or by writing to hola@themonkylab.agency with the word «UNSUBSCRIBE». You also have the right to object at any time to the use of your data for direct marketing. Legal basis: your consent (art. 6.1.a GDPR and art. 21.1 of Spanish Law 34/2002, LSSI), which can be withdrawn at any time.
• Communications to clients. If you are already a client of ours, we may send you information by email about THE MÖNKY LAB services similar to the ones you hired us for, even if you have not ticked any checkbox. For this we use the contact details you gave us when you hired us, and every email is identified as advertising from THE MÖNKY LAB. You can object simply and free of charge when we ask for your details and in every email, using its unsubscribe link or by writing to hola@themonkylab.agency with the word «UNSUBSCRIBE»; if you object, we stop sending them. Legal basis: our legitimate interest in informing our clients about similar services (art. 6.1.f and recital 47 GDPR), under the terms of art. 21.2 of Spanish Law 34/2002 (LSSI).

3. Origin and accuracy of the data

The data we process comes from the data subject themselves. You warrant that the data you provide us is true and current, and you undertake to notify us of any changes. If you provide third-party data, you confirm that you have their consent and that you have informed them of the processing.

4. Minors

Our services and this site are not aimed at children under 14. We do not knowingly collect data from minors without the consent of those who hold parental authority or guardianship over them.

5. Recipients and data processors

We do not transfer your data to third parties, except where legally required. To provide our services we rely on providers acting as data processors, with whom we have signed the contracts required by art. 28 of the GDPR. These providers include, among others, web hosting, email, contact management (CRM), appointment management (Calendly), messaging (WhatsApp, from Meta), the embedded map (Google Maps) and web fonts (Google Fonts). In particular, this site loads Google Fonts on every visit, which involves a connection to Google's servers (Google LLC, USA) that may process your IP address. Each one processes the data solely in accordance with our instructions and for the purposes described.

6. International transfers

Some of these providers (for example Calendly, Google or Meta) may process data in countries outside the European Economic Area. In such cases, those transfers are covered by the safeguards provided for in the GDPR, such as the European Commission's adequacy decisions or the standard contractual clauses.

7. Retention periods

We keep your data for as long as necessary for the purpose for which it was collected: while we handle your enquiry and, if we begin a relationship, for its duration. Once ended, we keep it blocked during the limitation periods for liabilities and those legally required, in particular the tax and commercial periods. Data processed on the basis of your consent is kept until you withdraw it.

8. Automated decisions

We do not make automated decisions or carry out profiling with legal or significant effects on you based on your data.

9. Your rights

You may exercise the following rights at any time by writing to hola@themonkylab.agency, proving your identity and indicating the right you wish to exercise:

• Access to your personal data.
• Rectification of inaccurate or incomplete data.
• Erasure of your data when it is no longer necessary.
• Objection to the processing in certain circumstances.
• Restriction of the processing in the cases provided for.
• Portability of your data to another controller.
• Withdrawal of the consent given, without this affecting the lawfulness of the prior processing. To stop receiving commercial communications, just use the unsubscribe link in any email or write to us with the word «UNSUBSCRIBE».

We will respond to your request within a maximum of one month. If you consider that we have not processed your data in accordance with the regulations, you have the right to lodge a complaint with the Agencia Española de Protección de Datos (aepd.es).

10. Cookies

This site does not install analytics, advertising or tracking cookies. Technical third-party cookies may only be generated when the Google Maps map embedded on the contact page is loaded, and only if you accept its loading; they are necessary for that content to work. The loading of Google Fonts described in the previous section does not set cookies, although it does involve a connection to Google. You can accept or reject cookies from the cookie notice, and manage or delete them at any time from your browser settings.

11. Security measures

We apply the appropriate technical and organisational measures to ensure a level of security suited to the risk and to protect your data against destruction, loss, alteration or unauthorised access.

12. Changes to this policy

We may update this policy to adapt it to legislative developments or changes in our services. The version in force will always be the one published on this site.

Last updated: October 2026.